MARY P. REIGGINS

301 19th Avenue North Hopkins, Minnesota  55343 mreiggins@gmail.com 612-554-7964 (cell)

SUMMARY OF QUALIFICATIONS:

Energetic, enterprising Executive Assistant/Project Coordinator with 20 years of experience in high pressure business settings. Previous work in Fortune 500 Companies.  Strong expertise providing Executive level support.  Customer oriented, enthusiastic team player.  Familiar with variety of software programs and systems.

 

SOFTWARE PACKAGES:    Microsoft Office SuiteVisio 2007

Outlook 2010Lync

Lotus Notes 8.5 User Provisioning

BMC RemedyJDE/Jwalk

CBS RemedyWeb Ex

 

PROFESSIONAL EXPERIENCE:

 

CargillHopkins, Minnesota2014 – 2016                                                                                                               

Executive Administrative Assistant

·  Developed and compiled spreadsheets, presentations, create documentation and handle confidential materials including auditing of financials.

·  Direct Executive Support to include scheduling of calendars, Project Management, handled department events/outings, travel, meetings, conference calls, develop meeting agenda/communication, invoice processing/trouble shooting in addition to general Executive Administrative duties in addition to cell phone coordinator, file management, office supplies and back up to other administrative assistant.

·  Provided End to End Management of New User Setups and on boarding of employees

·  Coordinated domestic and international travel including VISAs

·  Handled personal and business related matters

·  Thrived under deadline pressures, with ability to be flexible

·  Maintained strict confidentiality in all areas

·  Provided design support using MS Word, Excel, PowerPoint and Outlook

·  Handled invoices for various groups in dept as well as troubleshooting and processing invoices.  Using JDE software and CBS Remedy.

·  Implemented process improvements in areas within the department to make processes easier and more efficient for employees.                           

 

CargillHopkins, Minnesota2011– 2014                                                                                                               

Project Coordinator – End User Computing

·  Provided End to End Management of Location Moves.  Reduced the timeframe from 30 days to 8 days.

·  Provided End to End Management of New User Setups.

·  Distributed and updated RSA tokens to employees and contractors as well as troubleshooting any issues. 

 

 

 

 

 

 

 

MARY P. REIGGINSPage 2

 

·  Managed the cardkey process and acted as a Subject Matter Expert (SME) for customers and fulfillment team (HP) while working with and completing a transition of this process to the Facilities/Security Group.

·  Provided User Admin support for regional and global user base including employees and contractors.  Also provided support to the HP User Admin team.

·  Served as a Subject Matter Expert (SME) for Business Unit (BU) Admins as well as facilitate monthly BU Admin meetings.

·  Fulfilled Network Access Agreement (NAA) setups for 3^rd Party contractors which enabled network access.

·  Analyzed results and resolved issues and problems regarding the Password Verification Audit to drive process improvement.

·  Conducted training for Global Service Desk members.

·  Partnered closely with Application Owners to gather information and created their on-line Service Request and Incident forms on helpdesk.cargill.com to provide single entry point.

 

FICO (Formerly Fair Isaac Corporation)Arden Hills, Minnesota 2001 – 2010

 

Executive Administrative Assistant/Project Coordinator

·  Provided day-to-day Executive Administration for the CIO and numerous Vice Presidents

·  Managed heavy meeting scheduling and multiple executive schedules.

·  Coordinated all travel and meeting logistics

·  Handled personal and business related matters

·  Thrived under deadline pressures, with ability to be flexible

·  Maintained strict confidentiality in all areas

·  Provided design support using MS Word, Excel, PowerPoint and Outlook

·  Provided training to newly hired administrative assistants and technical support

to existing administrators.

·  Processed HRMS (Human Resources Management System) change forms for TSI (Technology Solutions Infrastructure) organization changes.

·  Generated Procurement Requests for various groups

·  Coordinated the MSDN (Microsoft Developer Network) subscription for FICO offices worldwide, assign resources and projects in the Oracle system, distribute monthly escalation list to TSI personnel.

·  Acted as a Chairperson of the Community Action Committee to help fight hunger and the needy as well as the Chairperson for the Social Committee which coordinates company events for 600 employees in the Minnesota office i.e., holiday party, fall picnic, spring breakfast etc.

·  Coordinated the Annual TSI (Technology Solutions Infrastructure) Clean Sweep in the local office and help organize the MN company-wide meetings.

 

EDUCATION:Mankato State University; Bachelor of Science

Major:  Elementary Education

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AWARDS AND RECOGNITION: ·  Circle of Pride Way to Go Leo Award ·  Certificate of Excellence ·  Project Learn